Shipping & Returns

When will my order ship?

I typically ship within 3 business days or sooner (excluding weekends and holidays) from NH.

I typically ship within 3 business days or sooner (excluding weekends and holidays) from NH.

What shipping method do you use?

All items are shipped via US Postal Service, unless otherwise noted. Priority Mail is available upon checkout. Please note that I cannot guarantee delivery times as it is out of my hands once your package is given to the post service. Priorioty Mail does not impact the amount of time it takes to actually make your order - it will impact only the actual shipping time.

All items are shipped via US Postal Service, unless otherwise noted. Priority Mail is available upon checkout. Please note that I cannot guarantee delivery times as it is out of my hands once your package is given to the post service. Priorioty Mail does not impact the amount of time it takes to actually make your order - it will impact only the actual shipping time.

Will I get any shipping or tracking information for my order?

Yes! I will sent you tracking information to the email address provided at checkout when your order is shipped.

Yes! I will sent you tracking information to the email address provided at checkout when your order is shipped.

Do you offer international shipping?

International order requests are reviewed on case by case basis to ensure that the country being shipped to meets certain criteria, as defined by their import laws. Buyers are responsible for any imports, duties or local taxes levied by the country to which the item is shipped. As Bonny Jewelry is unable to advise what this amount may be, please check with your local customs authority before placing an order. International orders (outside of the US) can take a longer period of time to receive as the item(s) will need to clear customs. I cannot be responsible for any delays due to customs processing.

International order requests are reviewed on case by case basis to ensure that the country being shipped to meets certain criteria, as defined by their import laws. Buyers are responsible for any imports, duties or local taxes levied by the country to which the item is shipped. As Bonny Jewelry is unable to advise what this amount may be, please check with your local customs authority before placing an order. International orders (outside of the US) can take a longer period of time to receive as the item(s) will need to clear customs. I cannot be responsible for any delays due to customs processing.

Can I change or cancel my order?

Once an order has been placed, I am unable to make any changes to your order. Your order can be cancelled anytime BEFORE it has been shipped. Once an order has been shipped, I am unable to cancel/refund until the item has been returned to me.

Once an order has been placed, I am unable to make any changes to your order. Your order can be cancelled anytime BEFORE it has been shipped. Once an order has been shipped, I am unable to cancel/refund until the item has been returned to me.

How do I return my item?

I truly hope that you will be thrilled with your new jewelry. However, if you change your mind returning an item couldn't be easier.  If you need to send an item back, I will be happy to offer a refund as long as you send the item back within 7 days of receipt of your item. All pieces must be returned in a new and unworn condition and in their original, undamaged packaging.

I truly hope that you will be thrilled with your new jewelry. However, if you change your mind returning an item couldn't be easier.  If you need to send an item back, I will be happy to offer a refund as long as you send the item back within 7 days of receipt of your item. All pieces must be returned in a new and unworn condition and in their original, undamaged packaging.

How is my refund processed?

Your refund will be processed within 3 business days of receipt of your order. A refund will be issued back to the credit or debit card originally used for the purchase with the cost of the goods, minus the shipping charges (exceptions may apply).  Your credit card company may take 4-7 working days to credit your account.

Your refund will be processed within 3 business days of receipt of your order. A refund will be issued back to the credit or debit card originally used for the purchase with the cost of the goods, minus the shipping charges (exceptions may apply).  Your credit card company may take 4-7 working days to credit your account.